GENERAL TERMS AND CONDITIONS

TERMS AGREED UPON WITH THE SELLER:

The seller may agree with the customer on terms that differ from the standard terms and conditions by phone or email.

Any separately agreed-upon terms will be documented by Yritysmeili and sent to the customer via email when the order is placed.

Separately agreed terms take precedence to the extent that they differ from these standard terms and conditions.

1. SERVICES:

BUSINESS EMAIL:

The customer is granted access to the mailing address:

Haarlankatu 4 B 2

33230 Tampere

Online Reception:

The service includes one electronic address for receiving snail mail, which can be an email address or a WhatsApp number.
Yritysmeili receives snail mail sent to the company, digitizes it, and delivers it to the customer via the selected delivery method.

The service price includes up to one hundred (100) pages of letter mail per month.
If the volume of letter mail exceeds one hundred (100) pages per month, the service will switch to the Meili Enterprise pricing plan, and further pricing will be agreed upon separately with the customer.

Yritysmeili securely destroys processed mail after it has been digitized and delivered to the customer.

Forwarding + Pickup:
Yritysmeili automatically forwards received mail to the customer on Mondays, provided there is mail to be forwarded. Alternatively, the customer can arrange for mail pickup in advance.

The service includes two (2) free domestic mail forwarding services per month. Free mail forwarding is provided as trackable shipments delivered to a mailbox. Any additional shipments and other delivery methods are priced in accordance with Section 3: Mail.

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NO EMAIL:

The customer is granted access to the mailing address:

Haarlankatu 4 B 2

33230 Tampere

With the "NO MAIL" service, mail sent to a company is not opened, scanned, or delivered to the customer; instead, it is securely and properly destroyed.

The service includes an unlimited amount of regular business mail.

Exceptionally large or bulk mail volumes are not covered by standard pricing. In such cases, the service will be switched to Meili Enterprise pricing, and further pricing will be agreed upon separately with the customer.

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ADDRESS PREMIUM +:

An additional service for customers who have subscribed to the virtual office service.

The customer will be granted access to the verified mailing address:

Haarlankatu 4 B

33230 Tampere

In this service, the customer’s company name is assigned to one of the mailboxes available through Yritysmail. This ensures that the company has a physical address at Haarlankatu 4 B for the entire duration of the service. 

The Premium+ address is valid for the entire duration of the continuous virtual office service subscription and expires when the actual virtual office service is canceled.

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EMAIL TO THE AUTHOR:

An additional service for customers who have subscribed to the YRITYSMEILI service.

With this add-on service, one new receiving address is added to the customer's YRITYSMEILI subscription for the electronic delivery of snail mail.

The contact address can be an email address or a WhatsApp number.

Letters sent through the additional service are included in the customer’s YRITYSMEILI service’s standard mail processing and mailings.

"EMAIL TO THE AUTHOR" can only be subscribed to in conjunction with an active "BUSINESS EMAIL" service. Multiple "EMAIL TO THE AUTHOR" add-on services can be added to a single subscription if more receiving addresses are needed.

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MEILI ENTERPRISE:

Meili Enterprise is based on the YRITYSMEILI service, but the service’s content, mail volumes, receiving addresses, handling methods, any additional services, pricing, and other terms are agreed upon separately with the customer.

The specific details of the Meili Enterprise service are documented by Yritysmeili and sent to the customer via email upon placing an order.

Separately agreed-upon Meili Enterprise terms and conditions shall take precedence to the extent that they differ from these standard terms and conditions.

2. TERM AND TERMINATION:

These services are valid until further notice.

Customers can cancel the service eitherthrough the OMA YRITYS customer portalor by emailinginfo@yritysmeili.fi.

When giving notice via email, the subject line of the message should read "Notice of Termination," and the message should include the customer's name, the company name, and the termination date.

The termination date may be no earlier than the date the notice of termination is sent.

The customer has the right to use the service until the end of the paid period. No refund will be given for any unused time in the event of cancellation.

3. MAIL:

Yritysmeili processes received mail in accordance with the delivery method selected by the customer. The customer authorizes Yritysmeili to open and process the mail for the purpose of providing the service. All mail processed is confidential.

If a customer who has opted for electronic receipt receives a shipment or document that cannot be delivered electronically, Yritysmeili will contact the customer and make separate arrangements for the pickup or forwarding of the shipment.

For customers who have selected the "Forwarding + Pickup" delivery method, letters will be automatically delivered to the delivery address provided by the customer, as described in the service description, unless pickup has been arranged in advance.

The customer is responsible for ensuring that the shipping address provided is accurate and up-to-date, as well as for notifying Yritysmeili of any changes to the address. The customer is responsible for any mail forwarding or reshipment costs resulting from an incorrect or outdated shipping address.

The shipping method is selected based on the shipment's size, weight, and characteristics:

Shipments going to the same address will be combined into a single shipment whenever possible.

For paid reshipments, a payment link is sent to the customer. The shipment is mailed after payment is received. 

The delivery method and price for international forwarding depend on the destination country and the mailing service used, and are billed separately.

If a shipment is not suitable for the aforementioned shipping methods due to its size, weight, or other characteristics, the shipping method and price will be determined based on the mailing service used at the time and will be charged separately.

Business email address: posti@yritysmeili.fi

4. BILLING:

Yritysmeili charges for its services and any additional services used in accordance with the payment method agreed upon at the time.

Services can be charged automatically through the payment method on file, paid via a separate payment link, or billed via a separate invoice. If the payment method is e-invoicing, the invoice will be sent to the e-invoicing address provided by the customer.

The invoice is due fourteen (14) days after the invoice date (payment terms: 14 days net). Invoices sent by email are sent fromlaskutus@yritysmeili.fi.

Interest on late payments is determined in accordance with the Interest Act.

5. AFTER TERMINATION:

After termination, the customer must immediately remove the Yritysmeili email address from the company’s use and update the new address in the necessary registries, services, and with the mail delivery company.

After the service ends, any mail received at the Yritysmeil address will be redirected back to the mail delivery company for processing, so that the mail can be handled in accordance with the company’s own policies.

Yritysmeili is not responsible for the further processing or delivery of mail received after the service has ended and forwarded to the mail delivery company for reprocessing.

If the Yritysmeili address is still in the customer’s use after the service has ended—for example, in the YTJ or PRH registry—or if the customer continues to receive regular mail at that address, Yritysmeili has the right to charge the then-current monthly fee for the “EI MEILIÄ” service for each full month during which the address remains in use.

A single piece of mail received after the service has ended does not, in and of itself, mean that the address is still considered to be in use by the customer.

When the service ends, the customer will be reminded via email about the removal of the email address and any necessary address changes.

6. OTHER TERMS AND CONDITIONS:

Yritysmeili is not liable for any errors, loss, or delays in mail delivery resulting from fire, power outages, or other events or circumstances beyond Yritysmeili’s control.

Yritysmeili reserves the right to change the features and terms of its services, as well as the prices of additional services billed based on usage, such as mailings. The customer will be notified of material changes in advance via email at least thirty (30) calendar days before the change takes effect.

The agreed-upon monthly or annual price for an active YRITYSMEILI or EI MEILIÄ service will remain unchanged for the customer as long as the subscription continues uninterrupted. Price changes may apply to new subscriptions as well as to separately billed additional services and mailings.